1. Acceptance of Terms
By accessing or using Nairobi Feast — including browsing restaurant listings, exploring curated collections, using AI Mode for dining recommendations, coordinating group dining via Feast with Friends, or subscribing to our newsletter — you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference.
If you do not agree with any part of these Terms, you must not access or use the Service. These Terms apply to all visitors, diners, and restaurant partners featured on the Platform.
2. Definitions
- “Nairobi Feast” / “Platform” — the website nairobifeast.com and associated mobile web experiences and dining discovery tools.
- “Naifeast Digital” / “we” — the company that owns and operates Nairobi Feast, registered in Kenya.
- “User” / “you” — any diner, visitor, or restaurant representative who accesses or uses the Platform.
- “Restaurant Partner” — a restaurant, cafe, bar, or hospitality business whose profile and dining details appear on Nairobi Feast.
- “AI Mode” — the natural language dining assistant and search engine powered by Anthropic's Claude model.
- “Group Dining” (“Feast with Friends”) — our collaborative dining coordination tool enabling groups to shortlist venues and vote via shareable links without requiring user registration.
- “DineBook” — a table reservation management platform (dinebook.co) operated by Naifeast Digital that powers table bookings for partner restaurants.
3. Description of Service
Nairobi Feast is an open restaurant discovery and dining curation platform for Nairobi, Kenya. The Service includes:
- Curated Directory: Searchable, filterable listings of Nairobi restaurants, cafes, bars, and culinary hotspots by cuisine, neighbourhood, price tier, and vibe.
- AI Mode: Natural language restaurant search, the Vibe Picker, and conversational recommendations powered by Anthropic Claude.
- Group Dining: Feast with Friends shareable links allowing groups to vote on dining spots collaboratively without accounts.
- Table Bookings: Direct reservation links powered by DineBook for participating partner venues.
- Culinary Journal & Events: Curated editorial stories, restaurant spotlights, and an events calendar showcasing Nairobi dining experiences.
- Free Newsletter: Periodic curated dining recommendations delivered directly to subscribed email addresses.
Nairobi Feast is completely free for diners. We do not charge consumer subscription fees, maintain paywalls, or require user accounts. Individual restaurants remain independently responsible for their food quality, menus, pricing, opening hours, and service.
4. Service Access & Free Model
- No Account Required: Diners can browse all listings, run AI searches, use Group Dining, and initiate table reservations without creating an account or logging in.
- Age Requirement: You must be at least 13 years old to use the Service. Content or listings relating to bars, lounges, and venues serving alcoholic beverages are strictly intended for individuals of legal drinking age in Kenya (18+).
- Accurate Details: When submitting an inquiry, reservation request, or newsletter subscription, you agree to provide truthful and accurate contact information.
- Platform Availability: While we strive for 24/7 uptime, we do not guarantee that the Platform or any specific feature will always be uninterrupted, bug-free, or continuously accessible.
5. User Conduct & Acceptable Use
You agree to use the Platform only for genuine dining discovery and exploration. You agree not to:
- Scrape, crawl, harvest, or systematically extract data, images, or listings from the Platform using bots or automated scripts without our prior written consent.
- Abuse, spam, or overwhelm our AI search endpoints, search APIs, or server infrastructure.
- Submit false, fraudulent, or speculative table reservations intended to disrupt restaurant operations.
- Reverse engineer, decompile, or attempt to extract the source code or proprietary AI prompts of the Platform.
- Upload or transmit malware, viruses, or any malicious code designed to harm the Service or its users.
- Impersonate any person, business, restaurant partner, or representative of Naifeast Digital.
- Commercially exploit or resell any content, curated guides, or data obtained from Nairobi Feast.
Violations of acceptable use may result in immediate IP-level rate limiting, blocking from the Service, and where warranted, legal recourse under Kenyan law.
6. Restaurant Listings & Accuracy
- Accuracy Disclaimer: While we work hard to keep listings up to date, restaurants regularly update their operating hours, menus, pricing, and seating availability without prior notice. Always verify critical information directly with the venue before visiting.
- Editorial Independence: Inclusion on Nairobi Feast is based on curated editorial discovery. A listing does not constitute an endorsement, health warranty, or safety certification of any venue.
- Listing Updates: Restaurant owners, managers, and culinary partners can request updates, corrections, or partnership details by contacting our team at [email protected].
7. Reservations & Table Bookings
Where available, reservations initiated on Nairobi Feast are powered by DineBook (dinebook.co), a table management system operated by Naifeast Digital.
- Intermediary Role: Nairobi Feast acts strictly as a discovery and intermediary booking channel. The reservation contract and dining experience remain strictly between you and the restaurant.
- Confirmations: A booking request is confirmed once acknowledged by the restaurant or confirmed through DineBook.
- Cancellations & No-Shows: Cancellation terms and grace periods are set individually by each restaurant. Diners are encouraged to notify the venue promptly if plans change.
- Booking Details: You are responsible for providing an accurate phone number and email address so the restaurant can communicate table readiness and booking updates.
8. AI Mode & Discovery Features
Nairobi Feast features AI Mode — an intelligent conversational search tool that helps diners discover restaurants using natural language.
- AI Engine: AI Mode queries are processed using Anthropic's Claude models against our verified Nairobi dining database.
- Browser-Native Speech: Voice search operates locally in your browser using the standard Web Speech API. We do not record, store, or transmit your voice audio to external voice servers.
- Informational Suggestions: AI-generated recommendations are suggestions for discovery and inspiration. They do not constitute factual guarantees of table availability, pricing, or dietary safety.
- Privacy First: Your individual search queries are never used to train public machine learning models.
9. Group Dining (Feast with Friends)
Feast with Friends enables groups to collaborate on dining decisions by shortlisting venues and sharing an interactive voting link.
- No Sign-Up Required: Group dining links work seamlessly for all participants without requiring accounts or app downloads.
- Temporary Sessions: Group voting sessions and shortlisted items are maintained temporarily and may expire after the event window.
- Respectful Use: You agree not to distribute malicious links or spam group voting sessions.
10. Newsletter & Communications
Diners can voluntarily subscribe to the free Nairobi Feast email newsletter to receive dining guides, seasonal roundups, and special event announcements.
- 1-Click Unsubscribe: You can opt out of the newsletter at any time using the direct “Unsubscribe” link found in the footer of every email.
- No Spam: We do not sell, rent, or trade your email address to external advertisers or third parties.
11. Intellectual Property
The Nairobi Feast platform, logo, trademarks, UI designs, graphics, software code, editorial guides, and curated collections are the exclusive intellectual property of Naifeast Digital and are protected under Kenyan copyright, trademark, and unfair competition laws.
Restaurant trademarks, logos, menus, and external photography remain the property of their respective owners and are displayed on Nairobi Feast solely for identification, critique, and discovery under fair dealing principles.
12. Third-Party Services & Links
To provide seamless discovery and navigation, Nairobi Feast links to and utilizes trusted third-party infrastructure:
- DineBook: Table reservation facilitation and management (dinebook.co).
- Anthropic (Claude): Natural language search processing.
- Supabase: Database hosting and media storage.
- Google Maps: Venue location and distance mapping.
- Uber: Direct ride-hailing links to restaurant locations.
- Resend: Newsletter and notification delivery.
- Vercel: Platform hosting and edge delivery.
External links and third-party integrations are governed by their respective terms and privacy policies. Naifeast Digital is not responsible for third-party websites or services.
13. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.
To the fullest extent permitted under Kenyan law, Naifeast Digital disclaims all warranties — express, implied, or statutory — including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:
- The Platform will operate uninterrupted, error-free, or continuously available.
- Restaurant operating hours, pricing, menus, or table availability are 100% accurate at all times.
- AI recommendations will meet your specific dietary, allergen, or experiential expectations.
14. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will Naifeast Digital, its directors, employees, or agents be liable for any indirect, incidental, special, or consequential damages — including loss of profits, data, goodwill, or personal expenses — arising out of your use of the Platform, reliance on restaurant listings, or AI recommendations.
Our aggregate total liability to you for any claim arising from or relating to the Service or these Terms shall not exceed KES 10,000. Nothing in these Terms excludes liability that cannot be excluded under Kenyan law.
15. Indemnification
You agree to defend, indemnify, and hold harmless Naifeast Digital and its officers, directors, and employees from and against any third-party claims, damages, liabilities, and expenses (including reasonable legal fees) arising from:
- Your misuse of the Platform or automated abuse of our systems.
- Your violation of these Terms or any applicable law or regulation.
- Your violation of any third-party intellectual property or privacy rights.
16. Governing Law & Disputes
These Terms are governed by the laws of the Republic of Kenya. The parties agree to first attempt to resolve any dispute through amicable good-faith negotiation. If unresolved within 30 days, the dispute shall be referred to arbitration in Nairobi, Kenya, under the Arbitration Act (Cap. 49) and the rules of the Nairobi Centre for International Arbitration (NCIA), conducted by a single arbitrator in English.
17. Changes to Terms & Service
We may revise these Terms from time to time. When changes are made, we will update the “Last updated” date at the top of this page. Your continued use of the Platform after changes take effect constitutes your agreement to the updated Terms.
We may also modify, add, or discontinue any feature of the Service at any time without prior liability.
